Your customers deserve a unified customer experience platform

That helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates.

Zoho CRM Plus

The customer experience platform across every channel

Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread.

Zoho CRM is a powerful, on demand CRM solution perfectly suited to the home business small-medium business and large enterprise alike. With powerful features, affordable licensing and integrated to many other of Zoho's cloud solutions, Zoho CRM is ready to use without any hardware or software installation providing Sales, Mrketing and Support automation.

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Zoho online CRM software gives you more visibility into your business

Transform your business with the world’s favorite customer relationship management software.

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Take help closer to your customers

Let your customers quickly find answers from your knowledge base, raise tickets, or chat with your support agents right from your website or mobile app with ASAP in Zoho CRM Plus.

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Process automation with Blueprint

Build and automate processes that connect your sales and support teams, involve the right people, and ensure compliance from your teams at every step.

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Powerful analytics that cuts across every touchpoint

Weigh decisions based on data from across your organization, from marketing, sales, and support. Interactive dashboards provide in-depth impact analysis of every potential business decision.

Featured Apps

Centrax will help you get ready to deliver superior customer experience.

Our Approach on Zoho EBS Practice:

Technology based Business Optimisation:

We help optimise your business through lowered Total Cost of Ownership and increased value of customer IT investment. We offer technology based business optimisation on Business Suite of Applications and Integrations.


End-to-end Service Capability:

From blue printing, rollouts, application development, and maintenance to configurations, customization and data integrations, we equip our teams to bring you the best value.


START SELF ASSESSMENT
  • Advisory Services

    Product Evaluation, Assessment, Environment Consolidation, Application Optimization

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  • End-to-End Implementation

    Solutioning, Application Based Process, Re-engineering, Configuration & Customization

    2

  • Migration & Integration

    Pre-migration Strategy, Evaluation/Analysis, Implementation, After Process Support

    3

  • Innovative AMS

    Lights on Support, Enhancement, Upgrade Accelerator, Services

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